Company policy on quality, environmental management, occupational health, and safety.
The CLS International group adheres to the following principles:
1. Act honestly and openly in all professional and business dealings, fulfilling obligations responsibly: strictly, accurately, and on time.
2. Do not participate in illegal operations or support services linked to terrorism, drug trafficking, or smuggling.
3. Strictly comply with the Republic of Kazakhstan’s legislation and adhere to state regulations governing the company’s activities.
4. Continuously improve the integrated management system, annually confirming compliance with ISO 9001, ISO 45001, and ISO 14001 standards.
5. Care for environmental protection, focusing on areas with the most significant impact.
6. Train and motivate employees to treat the environment responsibly; lead by example to encourage partners, suppliers, and contractors to do the same.
7. Continuously improve business processes to meet client expectations for service quality; strictly comply with the legislation of any country where we operate.
8. Promptly exchange information with clients and partners during service delivery.
9. Actively develop employee versatility and interchangeability.
10. Create conditions for employees’ career and personal growth.
11. Provide internships for university students.
12. Foster a modern corporate culture that promotes team unity.
13. Participate in associations for freight forwarding, logistics, and customs clearance to optimize Kazakhstan’s legislation and update regulatory documents to reflect current market conditions.
14. Allocate funds for public events and social projects.
15. Engage in business cooperation only with suppliers (of services, work, or goods) that comply with the Republic of Kazakhstan’s legislation and company requirements. Prioritize suppliers adhering to ISO 9001, ISO 14001, and ISO 45001 standards.
16. Create conditions for active employee participation:
a. in activities enhancing occupational safety culture,
b. in addressing occupational health and safety issues,
c. in conducting training, briefings, and knowledge checks on safety and occupational health.
17. Provide mandatory employee insurance against workplace accidents.
18. Offer free medical services under a health insurance contract.
19. Conduct annual medical check-ups for employees.
20. Analyze root causes of incidents and accidents during work processes; develop measures to prevent them.
21. Annually assess risks in occupational health and environmental protection, planning and implementing effective risk reduction measures.
22. Provide employees with personal protective equipment in accordance with relevant state regulations.